Terms & Conditions

1. Acceptance of Terms

By using this website and the app, you agree to comply with these Terms & Conditions. If you do not agree, please do not use our services.

2. Use of Services

• The app is intended for dental facilities to manage patient photos and records.
• Facilities are responsible for maintaining accurate information and managing access to their Google Drive account.

3. Account Registration

• Facilities must provide truthful information during registration.
• Each facility is responsible for safeguarding their login credentials and Google Drive account access.

4. Photo Storage

• All photos captured in the app are stored in your Google Drive account.
• We do not store, access, or share your patient photos. Security is managed by Google Drive policies.

5. CasePix Storage Guidelines

To ensure your clinical photos stay properly organized and synced with the CasePix app, please follow these guidelines:

• We strongly suggest taking all photos directly using the CasePix app. While you technically can upload image files directly to this Google Drive folder, these photos may not reflect or appear in the CasePix app.
• If you need to replace any picture, please do so using the CasePix app
• We strongly recommend using the CasePix app for all actions (adding or replacing pictures) to ensure your app library and Google Drive remain perfectly in sync.

6. Intellectual Property

• The website and app content, logos, and design are owned by us and protected by copyright.
• You may not reproduce, distribute, or modify our content without permission.

7. Prohibited Use

• Do not use the app or website for unlawful purposes.
• Do not attempt to access data or features you are not authorized to use.

8. Limitation of Liability

• We are not liable for any loss or damage resulting from the use of the app or website.
• Facilities are responsible for maintaining backups and securing their Google Drive accounts.

9. SMS Text Messaging Program

Program: CasePix one-time login codes. CasePix, operated by Aparaa Corporation, sends text messages (SMS) for one purpose only: delivering one-time login (verification) codes to a user who is signing in to CasePix. CasePix does not send marketing, promotional, or advertising text messages.

Consent. You consent directly to CasePix to receive these text messages. A code is sent only after you request it: on a CasePix log-in screen you enter your own mobile phone number and tap “Send Code.” Beneath the phone field the screen states: “By tapping Send Code, you agree to receive a one-time login code by text message from CasePix. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe, HELP for help,” with links to our Privacy Policy and these Terms & Conditions. For patients, your dental practice also records your express consent in person during enrollment: the CasePix app shows a consent screen with an SMS box that is unchecked by default, which you must actively check, and you sign by typing your name. That box reads: “I agree to receive text messages from CasePix, including one-time login codes, at the phone number provided. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe.”

Message frequency. Message frequency varies. A message is sent only when you request a login code — typically a few per month per user.

Message and data rates. Message and data rates may apply, according to your mobile carrier plan.

Opt-out and help. Reply STOP (or CANCEL, QUIT, UNSUBSCRIBE, END) at any time to stop receiving messages; you will receive one confirmation and no further messages. Reply HELP (or INFO) for help, or contact support@casepix.online. Because a text code is how a patient signs in to the patient portal, opting out will stop those codes until you opt back in by replying START.

Carriers. Carriers and our messaging provider are not liable for delayed or undelivered messages.

Your mobile information. No mobile information or SMS opt-in consent will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties. We use a messaging provider (Twilio) solely to deliver each code on our behalf; it receives the recipient’s number and the message text only for that purpose.

For full details, see our SMS program page and our Privacy Policy (Section 9, “Mobile Information and SMS Privacy”).

10. Modifications

We may update these Terms & Conditions at any time. Changes will be posted on this page

11. Contact Us

For any questions regarding these Terms & Conditions, contact us at:

support@casepix.online